Raza Jahangir
Professional Service

Cognitive Support Interfacesthat delivers impact

Zero-latency resolution architectures. Not chatbots—cognitive engines that understand context and intent.

Replacing the "chatbot" with a cognitive engine. We build interfaces that think, reason, and resolve:

Cognitive Resolution:

Context-aware conversation memory (remembering user history)
Advanced sentiment analysis for preemptive escalation
Dynamic answer generation based on live documentation
Action-taking capabilities (processing refunds, resetting accounts)

Operational Efficiency:

24/7 instant response with zero queue time
Multilingual support native to the model
Automated ticket tagging, routing, and summarization
Continuous learning loops from resolved cases

ROI Focus: Reduce support ticket volume by 60-80%. Reallocate human agents to high-value retention and upsell opportunities.

Enterprise Benefits

Dedicated enterprise support team
Priority response times
Custom SLA agreements
Scalable enterprise architecture

Frequently Asked Questions

Is this just another chatbot?

No. Standard chatbots follow logic trees. Calls Cognitive Interfaces 'reasoning engines'—they understand intent, context, and nuance, generating accurate answers from your documentation in real-time.

Can it take actions (like refunds)?

Yes. We can integrate the agent with your backend APIs to perform authorised actions (resetting passwords, processing returns) autonomously.

How long does training take?

We can ingest your knowledge base and documentation in hours. Fine-tuning for tone and specific edge cases typically takes 1-2 weeks of iteration.

Service Details

PricingEngagement-based
Delivery Time3-5 weeks
Support LevelEnterprise
Get Started

Free consultation included